Terms of Service

Last updated: 11 November 2026

The service

AUTOFLOW gives a business an AI assistant for WhatsApp and its website, plus a dashboard for bookings, payments and reports. Features may change as we improve the service.

Business responsibilities

The AI assistant

The assistant answers from the information you provide and hands difficult or sensitive questions (medical, legal, complaints) to your team. It does not give diagnoses or guarantees. You remain responsible for the service you provide to your customers.

Payments and plans

Plan prices and billing are agreed with you separately. WhatsApp message charges from Meta and payment-provider fees, if any, are separate from AUTOFLOW's fee.

Availability

We work to keep the service running and back up data daily, but we cannot promise it will never be interrupted. We are not liable for indirect losses such as lost profits.

Ending the service

You can stop at any time. On request we delete your business data. We may suspend accounts that break these terms or WhatsApp's policies.

Contact

Questions: the contact email on our website. See also our Privacy Policy.